Upholding positive interpersonal communication skills and business relationships among colleagues, subordinates and superiors is the key to maintaining a successful work environment.
Learn to overcome workplace obstacles by strategically applying interpersonal communication skills to persuade and negotiate your way to positive results. You will develop your assertiveness and influencing skills to build better work relationships and move ahead.
Assertiveness Training for Women in Business
Speak out with confidence—while getting the respect you deserve
Managing Emotions in the Workplace®: Strategies for Success
Understand how emotions affect your job performance—and learn practical techniques to manage them.