Building an Informal Network: How Work Really Gets Done
Maximizing networking opportunities to improve individual, team and organizational results.
Building Better Work Relationships: New Techniques for Results-oriented Communication
Learn why successful work relationships help build successful careers!
Business Conversation Skills for the Multilingual Professional
Express your ideas directly and clearly using the conventions of American verbal and nonverbal communication.
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Communication Boot Camp
Text messaging, emails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?
Developing Effective Business Conversation Skills
Master conversational skills to get attention and gain credibility.
Dynamic Listening Skills for Successful Communication
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
How to Communicate with Diplomacy, Tact and Credibility
Get your point across with a positive professional image.
Moving Ahead: Breaking Behavior Patterns That Hold You Back
You may be your career's worst enemy. Change your professional image by overcoming destructive workplace behavior!
The Effective Facilitator: Maximizing Involvement and Results
Become a meeting facilitator who brings out the best in individual and team performance.
What Got You Here Won't Get You There
Developed with Marshall Goldsmith based on his bestselling book
Whoever Tells the Best Story Wins
Engage and convince others to be passionate about your ideas.
Assertiveness Training for Women in Business
Strengthen your leadership ability and image by learning essential assertiveness skills for women.
Assertiveness Training
Gain more confidence, decisiveness and respect!
Assertiveness Training for Managers
Learn how to channel assertiveness skills to interact more effectively with people throughout your organization.
Expanding Your Influence: Understanding the Psychology of Persuasion
How can one person get someone to do something with ease, while it’s an uphill battle for someone else?
Getting Results Without Authority
How do you influence people who don’t work for you to get the results you need?
Negotiating to Win
Gain the skills, insights and competencies required in all negotiations—in every industry—at every level.