Jack Mitchell on Why You Should Hug People at Work Published: Jan 24, 2019 The current conventional wisdom in the business world holds that execution is the key to a successful business strategy. Many experts have gone so far as to say that execution is more important than strategy. But, according to Paul Carroll, the coauthor of Billion-Dollar Lessons and a former Pulitzer Prize nominated journalist for The Wall Street Journal, looking back at the history of business failures teaches us that there are some strategies that are prone to disaster no matter how well they’re executed. For additional training on this topic, consider these AMA seminars: * Strategy Execution: Getting It Done * Launching and Managing Strategic Alliances and Partnerships * Strategic Planning * Fundamentals of Strategic Planning To learn more, read these AMACOM Books: Making Sense of Strategy by Tony Manning The Power of Strategy Innovation by Robert E. Johnston, J. Douglas Bate Building, Leading, and Managing Strategic Alliances by Fred A. Kuglin, Jeff Hook Corporate Agility by Charles Grantham, Jim Ware, Cory Williamson Early Warning: Using Competitive Intelligence to Anticipate Market Shifts, Control Risk, and Create Powerful Strategies by Benjamin GiladWe work in a 21st century world where email has replaced conversation, call centers have decamped to India and help lines have turned into a series of automated messages. And while many of us are habitually reaching for our cellphones and...We work in a 21st century world where email has replaced conversation, call centers have decamped to India and help lines have turned into a series of automated messages. And while many of us are habitually reaching for our cellphones and blackberries, there remains a part of us that longs for a little, old fashioned human interaction. Jack Mitchell, co-owner of several well-known and family owned clothing stores is on a crusade to bring back the good, old fashioned hug. His new book, Hug Your People, is poised to continue the revolution that his first title "Hug Your Customers" began five years ago when it became a Wall Street Journal bestseller.AMA_Edgewise_0847.mp3