Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
Overview
Veterans...Baby Boomers...GenXers ...Nexters. Mix them all together, and
what do you get? Sometimes disaster! Here are fresh insights and
practical solutions for easing the inevitable conflicts of today's age-
and values-diverse workplace, where people just don't see work (or life)
the same way.
"They have no work ethic."
"So I told my boss, 'If you're looking for loyalty, get a dog."
"I will not attend meetings that start after 5."
There's a serious new problem in the workplace, and it has nothing to do
with downsizing, change, foreign competition, pointy-haired bosses,
cubicle envy, or greed. Instead, it's the problem of distinct
generations--the Veterans, the Baby Boomers, the GenXers, and (coming
soon) the Nexters--crossing paths and sometimes colliding.
So how can you manage this motley group with their conflicting work
ethics, dissimilar values, and idiosyncratic styles? How do you get them
to stop snarling at each other? How do you motivate them to work
together?
Generations at Work is the first book to clearly outline each group's
primary characteristics, and to explain the seminal events and cultural
icons that shaped their attitudes and values. But it doesn't just
provide an astute sociological portrait. The book also offers practical,
sound solutions for avoiding (or remedying) the most common mistakes of
managing in today's cross-generational workplace.
Readers will find profiles of companies with effective strategies for
smoothing generational conflict...a true-to-life case study of a manager
caught in the crossfire...and 21 key questions and answers for solving
cross-gen problems.
For anyone struggling to manage a workforce with different ways of
working, talking, and thinking, Generations at Work both explains the
gulf that separates the generations and offers insightful solutions for
creating workplace harmony.
About the Author
"""Ron Zemke (Minneapolis, MN) is senior editor of Training magazine,
president of Performance Research Associates, and author or coauthor of
23 books, including AMACOM's bestselling Knock Your Socks Off Service
series.
Claire Raines (Denver, CO) is a nationally recognized expert on
generational issues and author of Beyond Generation X: A Practical Guide
for Managers.
Bob Filipczak (Minneapolis, MN) is a writer and an ""honorary member of
Generation X."""
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