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Intro to Emotional Intelligence

Why should you care about Emotional Intelligence? For starters, the higher you rise in an organization, the more important your interpersonal skills become. In fact, in his ground-breaking book Emotional Intelligence, Daniel Goleman estimated that more than two-thirds of the competencies shown by peak performers are related to IE. Get acquainted with the basics of EI with material adapted from AMA’s seminar Successfully Managing People.

 

About the Author(s)

AMA Staff American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success. AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including seminars, Webcasts and podcasts, conferences, corporate and government solutions, business books and research.