Listening and Writing: Building a Foundation for Better Communication Seminar # 2286

Don't risk your reputation! Learn effective interpersonal communication on paper, on the phone and face-to-face…and get the power and influence you need to succeed!

Interpersonal communication is the essence of every manager's job. It's also one of the most time-consuming tasks that you have. The ability to communicate successfully—to speak, write and listen expertly—will help you to gain greater professional recognition and will enable you to achieve powerful results!

How You Will Benefit

• Analyze the situation—learn when you should use written communication and when it's better to talk face-to-face or on the phone
• Develop your ability to understand your audience and the purpose of your interpersonal communication
• Increase productivity through clear and specific messages
• End no-result communication by learning how to write better letters, outlines, memos, short reports and briefings
• Make sure your message is clearly sent, received and understood
• Achieve greater productivity and win/win results
• Develop techniques to become an active listener

What You Will Cover

• The role of interpersonal communication in business
• Examining how and why communication fails
• Overcoming the barriers to effective communication
• Improving your listening skills
• Mastering techniques for successful business writing

Who Should Attend

This "learn by doing" seminar is for everyone who wants to increase productivity through clear and specific messages. Learn the skills you need to become a better listener, to write better letters, memos and short reports and to overcome the barriers to successful oral communication.

Additional Information

• Extended Seminar Description
• Faculty Info
• Seminar Hours
• Travel and Accommodations
• Cancellation Policy
• Federal Government Employee Discounts
• On-Site Delivery

Registration Fee

2 days / 1.2 CEUs
Nonmembers $1,895 / AMA Members $1,695 / GSA $1,451

Schedule

We have 5 scheduled sessions located nationwide starting between July 9, 2009 and March 22, 2010.

• Call 1-877-566-9441 for an AMA Training Consultant.
• E-mail customerservice@amanet.org
• Fax AMA Text Registration Form
• Mail AMA Text Registration Form