Dynamic Listening Skills for Successful Communication Seminar # 2271

Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!

What are listening skills like in your organization? When was the last time you wanted to scream: “Is anyone listening?” Well, you’re not alone. Although all of us talk and listen to one another, we may not have the best listening skills or be truly communicating. In a working environment defined by diversity, stress and uncertainty, it is not surprising that misunderstandings abound.

But help is on the way! This powerful seminar delivers The Strategic Verbal Communication System—an easy-to-learn process that enhances listening skills and communication and encourages productive interactions.

How You Will Benefit

• Discover a powerful communication model for turning all interactions into productive outcomes
  
• Provide constructive information by addressing the performance…not the person
  
• Coach and counsel employees to build productivity and future employee development
  
• Develop listening skills and show interest and concern
  
• Clarify meaning and verify information to minimize misunderstanding and wasting time
  
• Fine-tune your listening skills to foster positive attitudes by providing effective feedback

What You Will Cover

• Acknowledging the emotions and ideas of others to build trust and improve communication in team situations
  
• Adjusting communication behaviors to communicate with different styles
  
• Applying active listening skills to separate message content from feeling
  
• Asking questions to expand knowledge and bring out new ideas
  
• Directing others by giving clear instructions and delegating

Who Should Attend

This seminar is designed for every manager who wants to ensure that he or she is applying listening skills to communicate effectively.

Additional Information

• Extended Seminar Description
• Faculty Info
• Seminar Hours
• Travel and Accommodations
• Cancellation Policy
• Federal Government Employee Discounts
• On-Site Delivery

Registration Fee

2 days / 1.2 CEUs
Nonmembers $1,895 / AMA Members $1,695 / GSA $1,451

Schedule

We have 5 scheduled sessions located nationwide starting between August 17, 2009 and March 25, 2010.

• Call 1-877-566-9441 for an AMA Training Consultant.
• E-mail customerservice@amanet.org
• Fax AMA Text Registration Form
• Mail AMA Text Registration Form