Cross-Functional Communication: Strategies for Workplace Effectiveness Seminar # 2505

Improve your business communication to increase your interpersonal skills…and your impact on the bottom line!

Business communication with colleagues in different departments is no longer just a matter of having good working relationships...it is a business imperative. With a focus on behavioral skills and promoting cooperation in the workplace, this highly interactive business communication seminar shows you how to develop “win-win” cross-functional relationships that lead to organizational effectiveness.

How You Will Benefit

• Increase the positive impact your behavior can have on relationships with those in other functions
  
• Use diagnostic tools and evaluate the implications of your behavioral strengths and weaknesses for business communication
  
• Deliver better customer service through improved interdepartmental cooperation and business communication
  
• Understand the importance of viewing challenges from the other team's perspective
  
• Develop a customized action plan to improve cross-functional business communication in your workplace

What You Will Cover

• Business communication across functions, including virtual communication
  
• Establishing joint goals across functions
  
• Identifying causes of conflict and learning to resolve it
  
• Developing business communication skills that will help foster collaborative relationships
  
• Influencing those in other functions and practicing “good” organizational politics
  
• Understanding different work styles and how to identify compatibilities and potential conflicts
  
• Keeping up an accelerated pace by focusing on building networks across functions

Who Should Attend

Anyone who needs to improve business communication skills to better relate to other individuals and departments and more successfully accomplish his or her job.

Additional Information

• Extended Seminar Description
• Faculty Info
• Seminar Hours
• Travel and Accommodations
• Cancellation Policy
• Federal Government Employee Discounts
• On-Site Delivery

Registration Fee

3 days / 1.8 CEUs
Nonmembers $2,195 / AMA Members $1,995 / GSA $1,708

Schedule

We have 5 scheduled sessions located nationwide starting between August 12, 2009 and March 22, 2010.

• Call 1-877-566-9441 for an AMA Training Consultant.
• E-mail customerservice@amanet.org
• Fax AMA Text Registration Form
• Mail AMA Text Registration Form