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Step 5: Implementation

Connecting Learning to the Real World

In a collaborative effort, the AMA project team works wth you to ensure expert guidance, a fresh perspective and rich, relevant content. Deliveries are carefullyexecuted and connect our learning solutions to your business needs.

Solutions May Include:

  • Job Aids: A repository for information, processes, and perspectives designedto support AMA solutions before, during, and after delivery.
  • Case Studies: In-depth investigations of relevant instances or events.An AMAsubject matter expert educates program participants on the "cause and effect" and underlying principles of each case to solidify the real-world application of program content.
  • Role Plays: The simulation of real-world circumstances gives participants an invaluable opportunity to practice the learned skills.

 

Defining Core Competencies: The Home Depot

The Home Depot projected aggressive growth for the business, but enhanced sales skills were needed for a sales force with varying degrees of sales experience to achieve the forecasted sales. Learn how AMA implemented fundamental selling skills such as connecting with the customer, time management, and qualifying/questioning skills to prepare The Home Depot's sales force for the changing market.

Go to Case Study

 

Real-World Results:

'The AMA instructor really customizes the class to the participants' needs....The best sales training I've ever experienced.'

Keith Vos
Pro Implementation Manager
The Home Depot. Inc.