How do you influence people who don’t work for you to get the results you need?
What you say and how you say it can determine your success.
Develop a blueprint to deliver your project successfully.
Don’t jeopardize your project’s objectives by starting off with inaccurate and unrealistic baselines for scope, timeline, costs and quality.
Are you ready to deliver on the promise of your project?
Assess and synthesize information so it’s meaningful to you and your business.
You have the power to create change and inspire successful outcomes
With this Live Online workshop, you can build a solid foundation of project management knowledge that covers the entire project lifecycle.
Master the skills needed for top-notch IT project management!
Learn the process improvements, benefits, and challenges of ITIL right at your desktop!
Find out how to execute processes within ITIL Operational Support and Analysis right at your desktop.
Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes—right at your desktop!
Right at your desktop--learn how to achieve operational excellence through ITIL release, control, and validation processes, activities, and functions.
Learn your service capability within ITIL Service Offerings and Agreements—right from your desktop.
With this live online workshop, develop and adjust your IT services and processes to changing business needs.
Learn how to design and deliver ITIL Service Design processes in this virtual seminar!
Achieve reliable, quality delivery of IT services in this virtual seminar!
Learn about the conerstone of Service Strategy within ITIL Service Lifecycle—right at your desktop!
Learn to deliver your IT projects and services on time, and on budget right at your desktop!
Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification right at your desktop!
If your organization has forged strategic alliances—or is planning to—you can’t afford to miss this information-packed session.
For women looking to advance their careers, sobering realities need to be considered and addressed.
Each year, hundreds of technical professionals gain the “people” skills they need to master the art of leadership at this powerful seminar!
Maximize the synergy and productivity of your virtual or remote team
Do your new managers have the crucial communication and delegation skills correlated with top performance?
Have your new supervisors mastered the four basic management competencies to position their team for success?
Manage expanding workloads, constantly shifting priorities and increasing demands
Understand how emotions affect your job performance—and learn practical techniques to manage them.
You have the experience and technical skills. Now add the management know-how to drive results
This Live Online seminar gives you a step-by-step guide to effective negotiation.