Improve your knowledge of strategic planning to understand what senior management is thinking and why—and increase your value to your organization!
How do you influence people who don’t work for you to get the results you need?
Be a consistently professional communicator—even in difficult circumstances.
Quickly synthesize data, determine implications and make informed decisions.
Develop proactive approaches to meet complex challenges with your team.
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle.
Master the skills needed for top-notch IT project management!
Improve your communication skills—and every aspect of your work relationships.
Learn the process improvements, benefits, and challenges of ITIL…and get your ITIL Expert certification in the process!
Find out how to execute processes within ITIL Operational Support and Analysis.
Learn how to identify and execute the ITIL Planning, Protection, and Optimization processes.
Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.
Learn your service capability within ITIL Service Offerings and Agreements.
Develop and Adjust Your IT Services and Processes to Changing Business Needs.
Learn how to design and deliver ITIL Service Design processes.
Achieve reliable, quality delivery of IT Services.
The Service Strategy is the cornerstone of ITIL Service Lifecycle…Make it Your Priority.
Deliver your IT projects and services on time, and on budget.
Learn what it takes to plan and execute IT Service Management while you prepare for ITIL Expert certification.
If your organization has forged strategic alliances—or is planning to—you can’t afford to miss this information-packed session.
For women looking to advance their careers, sobering realities need to be considered and addressed.
Each year, hundreds of technical professionals gain the “people” skills they need to master the art of leadership at this powerful seminar!
Lead cohesive long-distance teams that can actually outperform face to face teams
Gain the core management skills you need to succeed!
Develop the crucial management tools to help fully lead and motivate your team to higher productivity.
How to manage more effectively in a constantly changing environment
Understand how emotions affect your job performance—and learn practical techniques to manage them.
This live online seminar gives you intensive, hands-on training for using the powerful Microsoft Project tool.
Managing information technology professionals demands a whole new set of skills.
Gain the skills, insights and competencies required in all negotiations—in every industry—at every level.