Can your staff interpret financial indicators and benchmarks for optimal resource allocation?
Have staff members learn use requirements to meet business and stakeholder needs.
Have valuable staff explore the business analysis fundamentals!
Bring this CBAP®/CCBA™ course in-house and guarantee* your staff pass the exam!
Live the 7 Habits to create dramatic change in your life.
Give your staff practical techniques to manage workplace stress and improve performance
Bring your best self to work with this unique productivity process
Help strengthen your female staffs leadership ability and image by learning essential assertiveness skills.
Assess and synthesize information so it’s more useful and meaningful..
Do you wish your staff could increase their success by proactively and positively managing conflict?
Take the strain out of composing any kind of document!
Your staff will learn to convey technical content to any audience through accurate, clear and concise writing
Improving communication skills means improving every aspect of work relationships.
Are barriers blocking your employees from communicating to get results?
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization!
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demands!
Can your employees influence, persuade and collaborate effectively?
Do your people negotiate the best possible terms for your group or company?
Be a consistently professional communicator—even in difficult circumstances
To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.
Getting buy-in from others is no simple matter
Text messaging, e-mails, the Blackberry—there’s no shortage of ways to communicate quickly in the Digital Age. But finding the right words and saying them in the right way is no easy task.
Transform inexperienced speakers into confident presenters.
Is your staff prepared to make powerful, informed business decisions?
Can your staff use cost accounting to optimize the deployment of people, resources and materials?
Can your staff build the model…generate the forecast…and drive the business?
Does your staff know how their management decisions translate into dollars and cents?
Do your employees have the financial acumen to understand what drives financial performance and bottom line results?
Have your technical staff learn the process improvements, benefits, and challenges of IT services.
Find out how your organization can execute processes within ITIL Operational Support and Analysis.