Improving strategic planning to understand what senior management is thinking and why—and increase your staff's value to the organization!
Can your employees influence, persuade and collaborate effectively?
Be a consistently professional communicator—even in difficult circumstances
Assess and synthesize information so it’s more useful and meaningful..
Developing proactive approaches to meet complex challenges in the team environment.
Have your employees mastered the tools and techniques to move a project through all phases to completion, on time and on budget?
Can your staff optimize IT development/delivery processes to quickly bring projects online, on budget?
Improving communication skills means improving every aspect of work relationships.
Have your technical staff learn the process improvements, benefits, and challenges of IT services.
Find out how your organization can execute processes within ITIL Operational Support and Analysis.
Learn how your organization can identify and execute the ITIL Planning, Protection, and Optimization processes.
Achieve operational excellence in your organization through ITIL Release, Control, and Validation processes, activities, and functions.
Learn your organization's service capability within ITIL Service Offerings and Agreements.
Develop and adjust your IT services and processes to changing business needs in your organization.
Learn how to design and deliver ITIL Service Design processes within your organization!
Achieve reliable, quality delivery of IT Services in your organization!
The Service Strategy is the cornerstone of ITIL Service Lifecycle...make it a priority for your organization!
Streamline your organization's IT projects and services with on time, and on budget results!
Learn what it takes to plan and execute IT Service Management for your organization.
Can your staff create a high-performance team and spearhead a successful collaboration?
Does your staff have the people skills to use coaching, communication and authority to manage others?
Many virtual teams fail. Does your staff have the specific skills to manage virtual collaboration?
Do your new managers have the crucial communication and delegation skills correlated with top performance?
Have your new supervisors mastered the four basic management competencies to position their team for success?
Give your staff the tools they need to manage more effectively in a constantly changing environment.
Give your staff practical techniques to manage workplace stress and improve performance
Can your staff use the powerful Microsoft Project tool to plan, monitor, and control projects?
Your IT staff has the experience and the technical skills. Now, give them the management expertise to succeed.
Do your people negotiate the best possible terms for your group or company?
Become an organization leader by becoming the first to adopt this valuable industry designation from PMI.