Difficult Performance Reviews

This Webcast occurred on January 24, 2007.

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For most managers, the toughest discussions are coming up soon in the form of annual performance reviews. Naturally, these sessions can lead many to feel a little uncomfortable. This Webcast provides tested methods to help you prepare for these discussions in a way that invites balanced participation, stays true to your message, focuses on performance, gains acceptance and reduces defensiveness.

What You’ll Learn:

Discover the steps you can take and tactics to use to ease the complicated task of conducting effective performance review meetings, including:

• Techniques to manage your own emotions before entering into difficult discussions
• How to match employee situations to the best communication strategy
• Ways to direct the performance review for an outcome whereby your employee leaves with at least a sense of fairness, and maybe even commitment

For additional training on this topic, consider these AMA seminars:

• Mastering Challenging Management Conversations (2126)
• Coaching: A Strategic Tool for Effective Leadership (2506)
• Confronting the Tough Stuff: Management Skills for Supervisors (2140)
• AMA's Leading with Emotional Intelligence (2133)

For more tips, tactics, and thoughtful approaches, check out these AMACOM Books:

• Improving Employee Performance Through Appraisal and Coaching
  
• Keeping Employees Accountable for Results
  Discipline Without Punishment