Interviewing Skills for Managers and Supervisors Seminar # 2830
Interviewing Skills for Managers and Supervisors is no longer available as an open enrollment seminar, but it can be delivered at your site. Please consider these alternative solutions to your development needs:
- Review AMA’s complete seminar offerings in Management and Supervisory Skills.
- Call 1-877-566-9441 to speak to a sales representative about bringing this or a similar seminar to your workplace.
- Request a copy of AMA’s most recent seminar catalog.
Reduce turnover, improve productivity and consistently hire top performers!
From planning an effective interview, to complying with employment law, to clearly assessing each candidate’s past performances in terms of future success…in just one day you’ll learn how to make every recruitment interview you hold as productive, focused and successful as possible.
How You Will Benefit
- Know what interview questions are both legal and effective
- Elicit spontaneous, truthful responses
- Recognize answers that predict performance problems
- Obtain a complete picture of an applicant’s strengths and weaknesses
- Reduce turnover by objectively matching each candidate’s competencies to your job opening
- Prevent costly and time-consuming discrimination-based lawsuits
- Hire people who best fit your organization’s needs
What You Will Cover
- How to get the most out of a completed application or résumé and identify “red flags”
- Set the stage for the interview
- Prepare interview questions in advance
- The ABCs of federal employment law: ask legally defensible questions, avoid discrimination charges
- Components of a behavior-based interview
- How to balance talk with listening
- Establish rapport with your applicant
- Word questions to get applicants to open up and reveal their positive and negative work characteristics
- Evaluate verbal and nonverbal responses
- Determine which applicant represents the best fit for the job, the department and the organization
Who Should Attend
Any manager or supervisor who conducts recruitment interviews.