Making the Transition from Staff Member to Supervisor Seminar # 2243

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Effectively manage the change in your role and responsibilities through supervisor training!

This supervisor training seminar will prepare you for a complete change of responsibilities and help eliminate the anxiety that can accompany it. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of supervisor training tools in this seminar will prepare you to assume that all-important first supervisory role.

How You Will Benefit

  • Understand your new role—from their perspective and that of their boss, peers and subordinates
  • Through supervisor training establish a presence and build credibility
  • Flex  individual style with ease
  • Delegate tasks to others, focusing on clear quality standards
  • Implement a feedback system
  • Tailor training to individual employees
  • Understand what motivates peers, employees and superiors
  • Gain awareness of basic laws and regulations as they apply to performance reviews, including EOE and ADA
  • Gain techniques and strategies to manage  time and schedule  workload

What You Will Cover

    Letting Go of Your Former Role
  • How to manage the change process
  • Challenges and pitfalls to avoid
  • Expectations from your direct reports, your boss and your former peers
    Defining Your Behavioral Style
  • How to best communicate with bosses, peers or employees with different style preferences
  • Adjust personal behavioral styles to build better working relationships
    Setting Goals for Yourself and Others
  • The benefits of delegation
  • How to set SMART goals that allow you to measure progress accurately
  • Project delegation and the potential barriers
    Legal Considerations for Supervisors
  • Basic laws governing performance review
  • Your obligations as a supervisor
    Giving and Receiving Feedback
  • Supportive vs. corrective feedback
  • Guidelines to improve coaching relationships
  • How to receive feedback constructively
    Training Your Employees
  • Adult learners and learning styles
  • Techniques to develop your employees and assess your training resources
    How to Motivate Effectively
  • Motivational tools to handle workplace issues
  • Relate motivation to styles, goal setting and communication preferences
    Time Management
  • Important vs. urgent using the prioritizing mode
  • How to manage and protect your time

Who Should Attend

Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Additional Information

Registration Fee

2 days / 1.2 CEUs
Nonmembers $1,695 / AMA Members $1,495 / GSA $1,280

Schedule

We have 46 scheduled sessions located nationwide starting between December 1, 2008 and August 20, 2009.

Training Seminars Held Nationwide Including:
BostonNew YorkWashington, DC AtlantaOrlandoChicagoDallasHoustonLas VegasLos AngelesSan Francisco