Making the Transition from Staff Member to Supervisor Seminar # 2243

Effectively manage the change in your role and responsibilities through supervisor training!

This supervisor training seminar will prepare you for a complete change of responsibilities and help eliminate the anxiety that can accompany it. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of supervisor training tools in this seminar will prepare you to assume that all-important first supervisory role.

How You Will Benefit

• Understand your new role—from their perspective and that of their boss, peers and subordinates
• Through supervisor training establish a presence and build credibility
• Flex  individual style with ease
• Delegate tasks to others, focusing on clear quality standards
• Implement a feedback system
• Tailor training to individual employees
• Understand what motivates peers, employees and superiors
• Gain awareness of basic laws and regulations as they apply to performance reviews, including EOE and ADA
• Gain techniques and strategies to manage  time and schedule  workload

What You Will Cover

Letting Go of Your Former Role

• How to manage the change process
• Challenges and pitfalls to avoid
• Expectations from your direct reports, your boss and your former peers

Defining Your Behavioral Style

• How to best communicate with bosses, peers or employees with different style preferences
  
• Adjust personal behavioral styles to build better working relationships

Setting Goals for Yourself and Others

• The benefits of delegation
• How to set SMART goals that allow you to measure progress accurately
• Project delegation and the potential barriers

Legal Considerations for Supervisors

• Basic laws governing performance review
• Your obligations as a supervisor

Giving and Receiving Feedback

• Supportive vs. corrective feedback
• Guidelines to improve coaching relationships
• How to receive feedback constructively

Training Your Employees

• Adult learners and learning styles
• Techniques to develop your employees and assess your training resources

How to Motivate Effectively

• Motivational tools to handle workplace issues
• Relate motivation to styles, goal setting and communication preferences

Time Management

• Important vs. urgent using the prioritizing mode
• How to manage and protect your time

Who Should Attend

Newly promoted supervisors with less than one year of experience in this position; process and production supervisors who want to enhance their effectiveness through supervisor training.

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize your training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner—producing a greater return-on-investment for the employer and the seminar participant.

Additional Information

• Extended Seminar Description
• Faculty Info
• Seminar Hours
• Travel and Accommodations
• Cancellation Policy
• Federal Government Employee Discounts
• On-Site Delivery

Registration Fee

2 days / 1.2 CEUs
Nonmembers $1,695 / AMA Members $1,495 / GSA $1,280

Schedule

We have 46 scheduled sessions located nationwide starting between December 1, 2008 and August 20, 2009.

• Call 1-877-566-9441 for an AMA Training Consultant.
• E-mail customerservice@amanet.org
• Fax AMA Text Registration Form
• Mail AMA Text Registration Form