Greater Productivity Through Improved Work Processes: A Guide for Administrative Professionals Seminar # 2156

Uncover your real “productivity potential” using process improvement and leadership techniques!

This interactive seminar, which includes case studies, action planning and group exercises, will give you the tools and techniques you need to cut task time dramatically and get better results from every action you take.

How You Will Benefit

• Streamline routine business systems
• Increase productivity and enhance operational performance
• Reduce delays, errors and duplications
• Overcome resistance to change—gain commitment
• Communicate your change and improvement recommendations persuasively and powerfully

What You Will Cover

• Productivity and the administrator’s evolving role
• Planning and improving work processes
• Identifying improvement opportunities
• Assessing work flow and analyzing processes
• Facilitating discussion and handling disagreements
• Initiating and leading improvement efforts
• Implementing measurable improvements
• Communicating to get results and support
• Getting recognition for achievements

Who Should Attend

Seasoned administrative professionals with three or more years of experience, including administrative assistants/coordinators, office managers, executive secretaries and assistants and assistants to managers and directors.

Additional Information

• Extended Seminar Description
• Faculty Info
• Seminar Hours
• Travel and Accommodations
• Cancellation Policy
• Federal Government Employee Discounts
• On-Site Delivery

Registration Fee

2 days / 1.2 CEUs
Nonmembers $1,545 / AMA Members $1,395 / GSA $1,195

Schedule

We have 4 scheduled sessions located nationwide starting between December 8, 2008 and July 23, 2009.

• Call 1-877-566-9441 for an AMA Training Consultant.
• E-mail customerservice@amanet.org
• Fax AMA Text Registration Form
• Mail AMA Text Registration Form